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Shipping rates are determined by MassGenie sellers. Unless otherwise stated in the seller’s store policies, orders usually arrive within 4-14 business days. Most sellers offer expedited shipping options should you need to receive your purchase immediately.
Most items purchased through MassGenie can be returned within 30 days of receipt. If you are not 100% satisfied with your purchase, you can get in touch with MassGenie’s customer service team to request a refund.
If you have any questions about how MassGenie works or if you encounter any problems with your order, you can reach MassGenie’s customer service team by sending them an email. You can also give them a call at 888-572-6193. Their lines are open from Monday to Friday, 6:00 am to 6:00 pm PST. Follow MassGenie on Facebook, Instagram, and Twitter for more updates.